View source for Ordering Parts

Zero provides dealers software for ordering parts.
: The parts program is run over the Web, probably from Zero HQ.
: It's similar to mainstream motorcycle manufacturer software, but not identical - and at least one difference can significantly affect ordering (see below).
The standard parts-ordering model is to have the parts sent to the dealer, where they can be picked up or re-shipped to the customer.
: This lets the dealer handle issues, but offers a point of delay if communication between the dealer and Zero is not regular.
: Ordering through a dealer for shipping directly to the customer may be more expedient

;Interaction
* There's a main drop-down menu set that shows the various Zero models and years.
* The user specifies a year and model, orders parts for it, then changes to a different year and/or model to order parts for that one.
*: The fleet models (DSP, MMX, etc.) have not been noticed in this selector.
* Once the model & year are selected, there are various diagrams that can be opened.
* The user clicks on a number in the diagram, and a new window opens with specific part information.
*: There's no parts list underneath corresponding to the diagram numbers.
* Part information is a single line listing:
*# Part number
*# Brief Descriptive Name
*# (Occasional) long description
*# Price
* All this info (including superseding P/N's) is included on other ordering programs' parts lists, under the diagrams.

;Parts Listed As Not Available
: One thing you do ''not'' want to see in the part screen is '''Part Not Available''' (which seems to mean '''Part Availability not available''').
: Workarounds:
:* Re-ordering the parts in the next order seems to work consistently despite this.
:* If the part you want is used over several models and/or years, you could potentially order the same part for multiple years/models, and chances are one of them will show as available and can actually be ordered.
: Since all this parts stuff is dealer-eyes-only it's pretty difficult to determine for certain which parts are used for which years - Zero website photos are one guide.

An interesting hint: regarding the chain kit, all the individual parts can be ordered from the '13 MX section, along with the shock protector.

;Parts Revisions
: Zero doesn't really supercede parts numbers in the Honda sense (giving new part numbers to identical or nearly-identical older parts, usually when they're used again on a later-model machine and/or are supplied by a new vendor).
: Instead, Zero does part substitutions as:
:* An older p/n is replaced with the p/n of the latest version of a part with similar function; then the original part number may or may not be removed from the database, resulting in some perfectly-good p/n's for unique older parts that come back as NG when entered.  This has happened to me 5 times, resulting in the return of four useless-to-me parts (I would've returned all 5, but I didn't notice the small differences until much later :( ).  A 6"-too-long rear brake line is pretty much a joke, completely-different LH frame brackets don't work too well on the RH side, etc. etc.

{| class="wikitable"
|+Part Numbering Prefixes
!Prefix
!Meaning
|-
|00-
|Recall
|-
|10-
|Accessories
|-
|11-
|Apparel
|-
|12-
|Dealer Tools
|-
|20-
|Fasteners / Springs / Wiring Support / Swingarm
|-
|21-
|Swingarm
|-
|22-
|Forks / Steering
|-
|23-
|Wheels
|-
|24-
|Bodywork
|-
|25-
|Brakes
|-
|26-
|Frame
|-
|27-
|Controls
|-
|30-
|Final Drive
|-
|40-
|Boards / Dash / Charger
|-
|45-
|Contactor / Charger / Headlamp / Controls / Fuses
|-
|46-
|Battery / Chargetank
|-
|56-
|Electrical
|-
|60-
|Controller
|-
|65-
|Lighting
|-
|80-
|Logos / Emblems
|-
|84-
|Transport
|-
|86-
|Tools
|-
|88-
|Documentation
|-
|90-
|Fasteners
|}

;Reference
: [http://electricmotorcycleforum.com/boards/index.php?topic=5474 Zero parts ordering (thread)]
: [[Exploded_Views|Exploded Parts Views]] tracking page